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Contractor Lighting & Supply

We are a retailer of industrial, residential and commercial lighting supplies, fixtures and electrical supplies with over 13 years experience.  The goal of Contractor Lighting is to provide our customers with an unparalleled lighting shopping experience, offering the best selection and friendly shopping environment.  Contractor Lighting combines a superior selection of products with unrivaled service at competitive pricing to keep your costs down, helping you be more energy efficient.  Keep your green by going green! 

 

Contractor Lighting & Supply is committed to providing each customer with the best service possible.  We stand behind our products with a 100% price guarantee and a 30 day money back guarantee.  From personal assistance to convenient, real-time UPS order tracking, Contractor Lighting & Supply is focused on customer satisfaction. 

 

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You may return ALL stock items within 30 days from the date of purchase FOR A FULL REFUND , NO QUESTIONS ASKED less all shipping fees and restocking fees.

Return Policy

All Returns need to include all the original accessories and instruction manuals and must be in the original box.  Items that have cut wires, dents, scratches, show signs of installation or are missing the original product manuals will not be accepted for return or exchange or credit.  Please contact your sales representative so that we may issue a RMA#.  Items are not returnable without a pre authorized RMA # and subject to a 25% restocking fee.  Any items returned without an pre authorized RMA # will be denied credit.  THERE ARE NO RETURNS ON SPECIAL ORDER FIXTURES MADE TO CUSTOMERS REQUIRED SPECIFICATIONS. 


Credits and Refunds on returned items will be issued within 5 days from receipt of the merchandise at our processing center once they have been evaluated.

Damaged Shipments:

Always look at your shipment when it arrives.  If anything is damaged please contact us immediately.  Damaged Claims need to be reported within 7 Business days from date of delivery. No Replacements for damaged products will be sent after 7 Days.

Bulb Policy:  

Contractor Lighting & Supply will not be responsible for defective or damaged lamps that arrive broken from shipping on fixtures that include lamps or state "Lamp Included" in the description.  If we include the lamps or bulbs they are free with the fixture and are non replaceable.  For bulbs that are purchased and arrive broken, the customer must contact UPS at 1-800-742-5877 and file a claim.  Contractor Lighting reserves the right to replace or credit  the customer.

Battery Policy:  

Contractor Lighting & Supply covers their NiCad and Lead Acid Batteries under warranty.  The NiCad Batteries are covered for the first 5 years of use.  For each year the battery is in use in an application, 20% is deducted from the cost of the battery based on our internet pricing at the time of the warranty.  The Lead Acid Batteries are covered for the first 2 years of use.  For each year the battery is in use in an application, 50% is deducted from the cost of the battery based on our internet pricing at the time of the warranty.

Bulk Pricing: 

We offer bulk pricing for large orders.  Please contact us at our toll free number (877-664-5483) or by fax toll free at (877-840-5483) or via Email at orders@contractorlighting.com to receive a custom quote for your project.

Shipping & Handling: 

Orders that exceed $300 and that are being shipped to a location within the contiguous 48 states will not be charged freight.  Orders must be shipping to one location using the carrier of our choice to qualify for free shipping.  Telephone and website orders totaling less than $300 will be charged freight.  Most orders ship UPS Ground unless otherwise specified by the customer and are usually delivered within 3-7 business days, depending on the customer’s location.  If an order is shipping via skid, customer is responsible for unloading the goods. Please have the necessary unloading equipment readily available at the shipment destination.  Orders placed before noon EST during normal business hours of 8am to 5pm EST, Monday through Friday will usually ship the same day.

If an order requires an expedited service, please contact our customer service department at 877-664-5483.  Additional freight charges will apply. Orders shipping to Canada, Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands are not eligible for the free freight with a purchase of $300.00.  Please contact us with any questions.

All orders/ shipments are F.O.B origin; ownership of the order/ shipment passes to the customer as soon as it leaves our facilities.

 * For all shipments outside of the U.S. the customer is responsible for any and all additional fees.*
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Privacy Policy

ContractorLighting.com will collect only the required information needed to completely process your order.  This information will include but is not limited to name, department, address, phone number, email address, credit card number, and billing information.  Some orders may require additional information and customer's will be notified of this when placing an order.  Contractor Lighting & Supply will not place your mailing address or email address on any bulk mailing lists nor share your information with anyone.

Return Checks:

All returned checks are subject to a $25.00 Returned Check Fee.

 

 

 


 
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