Shipping and Handling Policies
Orders that exceed $300 and that are being shipped to a location within the contiguous 48 states will not be charged freight. Orders must be shipping to one location using the carrier of our choice in order for it to qualify for free shipping.
Telephone and website orders totaling less than $300 will be charged freight. Most orders ship UPS Ground unless otherwise specified by the customer and are usually delivered within 1-7 business days, depending on the customer’s location. If an order is shipping via skid, the customer is responsible for unloading the goods. Please have the necessary unloading equipment readily available at the shipment destination. Orders placed before noon EST during normal business hours (7am to 6pm EST Monday through Thursday and 7am - 4p on Fridays) will ship the same day as long as building or customizing isn't needed. Items that need to be built or customized will need 3-7 business days.
**Contractor Lighting & Supply can NOT ship orders to a PO Box**
If an order requires an expedited service, please contact our customer service department at 877-664-5483. Additional freight charges will apply. Orders shipping to Canada, Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands are not eligible for the free freight with a purchase of $300.00. Please contact us at 877-664-5483 for a freight quote.
All orders/ shipments are F.O.B origin; ownership of the order/ shipment passes to the customer as soon as it leaves our facilities.